"If you use your computer a lot and tend to be computer illiterate as I do, it is important to have a good repair man. The four things that makes a good repair man is availability, dependability, knowledgeable and affordability. I have always been able to call Tony and have him at my house in no more than one day. I have been able to depend on his advise if I wanted to purchase additional equipment. I have never had a problem that he couldn't correct. As for affordability, Tony works by the hour, his rates are comparable to other companies, but the thing that makes him affordable is the speed at which he works. There seems to be no down time when he is on the clock."