I brought my laptop in to see if it could be fixed this last summer. Computer Guru was very professional but my laptop was beyond repair. I ended up buying the same laptop off ebay and sticking my hard drive in that, so it was like a new computer. They offered to put my deposit towards a backup of my data or a new computer, which I found to be very thoughtful. I would suggest Computer Guru to others that want an honest professional opinion or job done.