I didn't really expect my computer to "run like new." I just wanted it to run fairly well. After all, it was over 6 years old and had been manhandled by way too many beings -- including toddlers and a stubborn geriatric cat. So when I got it back -- on time and for a reasonable price -- and it did run like new, I was astonished. The only problem now is I don't think I can ever justify getting a new computer knowing that Computer Guru can keep this one running forever.