Your friendly-neighborhood computer guru :)

We have a new storefront in downtown Eugene you're welcome to setup an appointment to meet with a technician in the office. We don't always keep regular in-shop hours so please call us ahead of time. We also do On-Site work at your home or office. That means we come to you! This allows us to provide a much more thorough experience as we can educate you on the new technologies that are constantly evolving, and tailor the service to better suit your needs.

If you would prefer to bring in your computer our  office space is located at 1601 Oak St. Suite 1B in downtown Eugene.

 You can meet us there by appointment only. Sometimes this is the preferred option some of our services such as data recovery and virus removals. We ask for a $100 Diagnostic Fee up front to cover the cost of diagnosing your computer. 

That of course, depends on the issue. However, for most average residential jobs on-site working on a single PC for basic tune-ups, windows updates, data backup, and simple data recovery generally only take about an hour or two and frequently we can schedule appointments the same or next day if desired, but that will be at our priority rates. 

Wireless & Wired networking setups may take a little more time depending on the size of your network. When there are multiple computers and mobile devices to work on, setup file and printer sharing, or synchronize over the cloud then its really hard to say without a consultation.  Frequently we can work on multiple machines at the same time. While one is installing or updating software, we can start working on the next and so on.

Hardware issues in laptops and advanced data recovery may require bringing the computer back to our office to work on. Frequently we have to order parts and delivery may take up to 30 days or more.

For our Commercial clients, Please call us for an estimate!

Our hourly rates for On-Site IT Services in the Eugene & Springfield area are as follows:

Business On-Site Rate is $197.00

Priority On-Site Rate is $247.00

Standard On-Site Rate is $147.00

Emergency On-Site Rate is $247.00

$90.00 Service Call fee for driving time. If you live outside a 30 mile radius of downtown Eugene / Springfield we charge an additional $90/hr for driving. We are happy to travel anywhere from Corvallis, to Salem, Florence, Newport, Junction City, Oakridge, Cottage Grove & Roseburg. We will even service the Portland area occasionally as well, but that's for business clients only at the moment. 

Discount rates are available for Students, Seniors & Veterans at: 10% off standard Rates

There is a 2 hour Minimum on all Appointments. We bill by the half hour thereafter.

We have a $100.00 Diagnostic Fee to schedule an appointment to come into our office to diagnose your computer.

We still have a few flat-rate services, but the turn-around time will be slower, You can make an appointment to bring it into our downtown office. Virus removal has become much more time-consuming with the sophistication of online threats these days so we work on a case by case basis, so we now require a diagnostic before we can quote you on the total cost.  Please Call us 24 hours ahead of time if you have to reschedule your appointment. 

Flat-Rate Data Transfer to New Device: $175.00

Basic Flat-Rate Data Recovery: $600.00

Doesn't Include Advanced Data Recovery, if the drive is clicking or not detected in the BIOS these types of recovery can be much more costly.

A basic Tune-Up Costs: $175.00

We stock most frequently used computer parts and memory upgrades in our vehicles so we can install them if a replacement is necessary or an upgrade is desired when we go on-site.  We have also have partnered with other local computer stores and online vendors so if we need additional hardware we will pick it up for you! However we no longer sell parts for accept walk in clients.  We still do custom  high end computer builds for gaming systems or graphic design, server builds and bulk workstation orders for business clients.

Ordering special proprietary parts can take up to a month or more to arrive, particularly for older laptops and tablets. Most parts we can have in stock within a a week.  With the prices of technology now we frequently recommend just purchasing a new device. We cannot compete with prices on Amazon, and its generally cheaper to buy new than to fix outdated tech. Call us for details on the best hardware to buy, and we can recommend what to get, transfer all of your data and get you back up and running! Stay tuned on our website blog for the best new laptops to buy!

For our business clients we have monthly packages available and can provide 24/7 technical assistance for your business! If your a small business owner you know how much it can cost you if your computers go down, even for an hour. Call us for a FREE on-site consultation worth $197.00. We can give you an estimate on the right package for your business and save you money!

Check back soon on our services page or simply give us a call. Our website is still under construction!